By placing an order through this site, you confirm that you have read, understand, and agree to these Terms of Sale.

Website Accuracy

Our best effort has been given to ensure that all the information is accurate, complete and current; however, we reserve the right to correct any and all errors on our website, including pricing and availability errors.  We reserve the right to correct or change any information on this site at anytime without notice.

NOTE:  Images on the website are intended to show product detail and may not show actual size or scale.

Fulfillment

If a product is in stock at the time of your order, normal ship time is within 1-3 business days of receiving the order.  Special requests or back-orders may take up to 2 weeks to ship and all status updates will be sent via email. We will contact you if there is an unexpected delay in your order.

Unless there is a delay in your order, order cancellations must be received within 24 hours from the time you receive your order confirmation email.  Orders can not be cancelled once they are shipped.

All fulfillments are subject to successful payment authorization and availability of products.

Sales Tax

Taxes are automatically calculated per state at checkout.

Shipping

All items will ship via USPS.  We cannot guarantee specific delivery times and are under no liability for any delay or failure to deliver due to circumstances that are beyond our control.  All deliveries will require a signature upon receipt.

Returns

We will accept customer returns if contacted within 24 hours from the moment you sign for your product.  All returns must be in their original condition and packaging and be received within 7 days of your email notifying us of your intent to return merchandise. 

Returns are for store credit up to the value of the item returned.  Special ordered merchandise and sale items are not returnable. 

Please pack merchandise securely and use a service that provides tracking and requires a signature upon receipt.  We highly recommend insuring merchandise and assume no responsibility for reimbursement or any other compensation if a return package is lost, stolen, or mishandled.  Return postage is not refundable.

Repairs

Product repair requests will be evaluated on a case by case basis.  If a repair request is deemed due to a quality issue, I will be happy to make repairs at no charge up to 12 months  from the date of purchase.  If a repair is not possible, I will issue store credit up to the value of the damaged merchandise.

If it is determined that damage was due to customer mishandling, I will evaluate repair requests as a customer courtesy to see if repairs can be made.  A service charge for time and materials may be charged for repairs that are not quality related.  Store credit or other compensation will not be issued if damage is determined to be from customer mishandling, accidental or otherwise. 

Please contact me to discuss your repair.

Product Care

Quality is extremely important to me and I design each piece to a very high standard; however, each piece is also very delicate and should be handled with care.  Many of the materials used in pendants will break, shatter, or crack if dropped onto hard surfaces or exposed to extreme temperatures for long periods of time.  Necklaces will come apart if accidentally snagged, pulled or yanked. Jewelry should always be the last thing that is put on and the first thing that is taken off.  Please keep this in mind when wearing your jewelry.

As with any fine jewelry, be very careful when wearing while using sunscreens and lotions as they will build residue in pendants and chains.  Also, I don’t advise wearing jewelry while swimming or showering.  Water is not necessarily the enemy, but many of the chemicals in water are.  Chlorine, lyes, sulfates can strip natural oils, finishes and patinas.  Some can tarnish metals and even deteriorate gold.

I recommend keeping the stretch bead bracelets on once you have rolled each one on your wrist with pointed, closed fingers. Be aware that each time you remove them, you may stretch the elastic. If you must remove them to swim or you are having surgery, etc… please remove one bracelet at a time by rolling it off of your wrist, not pulling it off.

For additional product care suggestions, click here.

Thank You for taking the time to read my conditions.